It Ain't Always Easy - Dealing with Difficult People in the Workplace

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Tuesday, November 6th, 2018
9:00 AM - 12:00 PM
11155 Dolfield Boulevard Suite 200
Owings Mills, MD 21117
* Registration open until 11/5/18 at 12:00 PM
2018-11-06 09:00:00 2018-11-06 12:00:00 America/New_York It Ain't Always Easy - Dealing with Difficult People in the Workplace 11155 Dolfield Boulevard Suite 200 Owings Mills, MD 21117 Kathy Lowe KLowe@mmhaonline.org

Event Details

“It Ain’t Always Easy” 

Dealing with Difficult People in the Workplace 

 

People are hard.  Property management is hard.  So then it’s no surprise that dealing with people when you work in Property Management can be hard.  And it’s only that much harder when they are difficult people. (And let's be honest, any of us could be "difficult" under the right circumstances).  But it can be done, and it can be done well.  This class focuses on successfully managing challenging situations and difficult people from residents to employees and everyone in between.  Sometimes it’s about a specific situation, and sometimes it’s ongoing or even a true personality clash.  Either way, when it’s your job you don’t get to just walk away. And after learning the techniques in this class you won’t want to!

 

Instructed by Erika Orlaskey

Director of Property Management

Signature Properties

For More Information:

Kathy Lowe
Kathy Lowe
Director of Education and Membership Services The Maryland Multi-Housing Association (410)413-1389