Private Offerings
Professional Improvement
& STA Refresher Courses
Professional Improvement
& STA Refresher Courses
Check out our full list of PICs & Maintenance refresher courses and pricing info.
THE PATH TO SUCCESS STARTS HERE!
MMHA offers numerous Professional Improvement Courses throughout the year to serve all your education needs! Our courses are put together by property management professionals, for property management professionals. Enhance your performance, learn new knowledge, and strengthen your leadership skills with courses designed to help you Advance Your Career!
AVAILABLE COURSES
| Course | Training | Target: |
| *Coaching & Mentoring for Success | 2 days | Managers, Suppliers |
| Online Reputation Management | 1/2 day | PMs, APMs, Leasing, Suppliers |
| Be My Guest: Importance of a guest card | 1/2 day | Leasing |
| Phenominal Phone Skills | 1/2 day | Leasing |
| Successful Sales Strategies | 1 day | All Levels including Suppliers |
| Taking the Tour | 1 day | Leasing |
| Out to Market: Knowing Your Market & Comps | 1 day | Leasing |
| Basic Writing | 1/2 day | Maintenance & Leasing |
| Managing a Pipeline | 1/2 day | Leasing & Leasing Managers |
| The Art of Follow Up | 1/2 day | Leasing |
| Marketing & Outreach | 1/2 day | Leasing |
| Polish & Professionalism | 1/2 day | New Hires, those that need polish |
| Communicating for Success | 1/2 day | All Levels |
| Conflict Resolution | 1/2 day | Management |
| Successful Social Media Strategies | 2.5 days | All office Team Members |
| Put the Serve Back in Service | 1/2 day | All onsite Team Members, Suppliers |
| *Think Like a Manager | 1/2 day | New Managers, someone new to any role |
| *Embracing mistakes to empower your team | 1/2 day | Managers |
| *Managing Emotions Under Pressure | 1/2 day | Managers |
KEEP YOUR MAINTENANCE KNOWLEDGE UP TO DATE, AND BRUSH UP ON YOUR SKILLS WITH OUR SERVICE TRAINING REFRESHERS!
AVAILABLE COURSES:
| Course | |||
| Apartment Turn Key for Beginners Two-day training |
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| Appliance Repair Level 1 Two-day training |
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| Appliance Repair Level 2 One-day training |
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| CFC Certification & Test (AM & PM Avail.) Half-day training (8:30am or 1pm) |
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| Electrical One-day training |
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| HVAC Level 1 Two-day training |
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| HVAC Level 2 One-day training |
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| Maintenance for Managers One-day training |
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| Plumbing Level 1 Two-day training |
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| Plumbing Level 2 One-day training |
QUESTIONS?
Contact Education & Member services Manager April Clements at AClements@mmhaonline.org or call 410.413.1389
or
Director of Service Training Dennis Allen at DAllen@mmhaonline.org
For more information on our courses visit the education page!
Thank you to our education sponsor!
Thank you to our STA Sponsors!
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