NAA Designations

Learn more about how to earn your credentials.


CAM: Certified Apartment Manager

The onsite manager is a vital link between apartment residents and the community owners and investors.

Course includes: 

  • Industry Esentials
  • Financial Management
  • Marketing
  • Property Maintenance for Managers
  • Risk Management
  • Legal Responsibilities
  • Human Resources
  • Resident Experience

CAM Prerequisites: CAM candidates must have worked in the apartment industry for at least 12 months (to be obtained during the candidacy period for CAM)

Are You Ready for CAM???  

Test yourself here:  Am I Ready for CAM?

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CAS: Certified Apartment Supplier

Suppliers are important liaisons to the multifamily housing industry. This course is designed as an opportunity for suppliers to hear the everyday challenges faced by the apartment manager customer. The course is ideal for new salespeople as well as veterans of the industry.

This course will be held on selected dates simultanously with our CAM designation series.  The dates for CAS classes are:  February 7, 21 and March 28

Course includes:

  • Resident Experience
  • Legal Responsibilities
  • Risk Management
  • Industry Essentials
  • Financial Management

CAS Prerequisites: CAS candidates must have worked in the apartment industry for at least 12 months in a supplier role. Must also attend the Suppliers Success Course.

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CAMT: Certified Apartment Maintenance Technician

Non-Technical Courses include:

  • Inside the Apartment Business
  • People, Projects and Profits

Technical Courses include:

  • Electrical Maintenance and Repair
  • Plumbing Maintenance and Repair
  • Heating, Ventilation and Air Conditioning Maintenance and Repair
  • Appliances Maintenance and Repair
  • Interior and Exterior Maintenance and Repair

CAMT Certificate Prerequisites: Candidates must complete all seven CAMT modules (classroom delivered and online), pass the CAMT Online exam and have 12 months of apartment industry experience to receive their CAMT certificate. (CAMT students with less than 12 months of apartment industry experience may take the CAMT course but will not receive their certificate until they complete 12 months of industry experience.) The CAMT certificate has lifetime validity and certificate holders are not required to take continuing education credits or pay designation renewal dues.


NALP: National Apartment Leasing Professional

Leasing professionals are the first people prospective residents meet, and often their only gauge of the property staff. This course is designed to teach these professionals skills to help them become top producers.

Beginning on September 25 and is held on consecutive Wednesdays until October 23th. 

$705 for members

Course includes:

  • Bringing in New Residents: Be Prepared
  • Marketing and Maintaining Your Community
  • Why Your Competition Matters
  • Relevant Laws and How to Apply Them
  • The Sales Process and Building Relationships
  • Effectively Meeting the Needs of Current Residents
  • The Market Survey Presentation

NALP Requirements: Must have worked in the apartment industry for at least six months (this can be obtained while taking the course); successfully completed the eight courses listed above (which total 25 hours), which includes the Market Survey presentation; and meet all examination requirements within 12 months of declaring candidacy for NALP.

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CAPS: Certified Apartment Portfolio Supervisor 

NAAEI’s Certified Apartment Portfolio Supervisor (CAPS) program is an in-depth review of property management principles and techniques as used by the professional supervisor. The course helps the professional make the connection between knowledge and on-the-job performance.  CAPS training is a week long classroom training event with five, eight-hour courses.

CAPS will be begin on Monday, November 4th for 5 consecutive days

Course includes:

  • Industry Essentials
  • Financial ManagementMarketing
  • Property Maintenance
  • Risk Management
  • Legal Responsibilities
  • Human Resource Management
    Resident Experience

CAPS Prerequisites: CAPS Candidates must have worked as a multi-site supervisor for 24 months or have your CAM designation in good standing and 24 months of management experience. 

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