Leasing Lab: Closing the Deal: The Art of Asking for the Application
VIRTUAL
Closing the Deal: The Art of Asking for the Application
Great tours don't close themselves…or do they? This session equips leasing professionals with the confidence and techniques needed to effectively and effortlessly ask for the application and move prospects from interest to commitment. Participants will learn proven closing strategies, how to recognize buying signals, overcome common objections, and create a natural, customer-focused transition from the tour to the application, ultimately increasing conversion rates and driving occupancy.
THANK YOU TO OUR EDUCATION SPONSOR!
ABOUT THE INSTRUCTORS:
Nicole Lanza
Learning & Development Manager
Westminster Management
With over 25 years of experience in the property management industry, Nicole Lanza is a dynamic Learning and Development Manager known for bringing creativity, enthusiasm, and a problem-solving mindset to every challenge. Passionate about empowering individuals and teams, Nicole specializes in leadership and sales coaching, helping professionals unlock their full potential through innovative learning experiences.
A champion of fun and engaging training programs, Nicole believes that growth flourishes in supportive, interactive environments. Their proactive approach and keen initiative have led to the successful implementation of impactful learning solutions that drive performance and elevate organizational success. Whether facilitating leadership development workshops, coaching sales teams to exceed goals, or designing tailored training curriculums, Nicole consistently inspires confidence and growth.
Committed to continuous learning and fostering positive workplace cultures, Nicole is a trusted leader in talent development, dedicated to creating lasting change and driving business results.
Elaine Kozloski
Senior Director of Learning and Development
Westminster Management
Elaine is an accomplished Senior Director of Learning and Development with over 22 years in the property management industry and 19 of those years of experience in designing and driving impactful learning strategies that foster growth, innovation, and performance.
Passionate about continuous learning, Elaine combines a creative mindset with a results-driven approach to help organizations cultivate talent, elevate leadership, and enhance team performance.
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