MMHASTA PRO SERIES: PLUMBING

Meet Mark Harvey  Classroom Instructor at the Tom O’Connor Training Center 

With 37 years of plumbing experience, Mark Harvey brings unmatched expertise and passion to the Tom O’Connor Training Center. A proud member of the O’Connor Plumbing team for 11 years, Mark holds the title of Master Plumber for 22 years, is backflow certified, and carries his Gas Fitter license.

Now serving as our Classroom Instructor, Mark is dedicated to shaping the next generation of plumbers while continuing to mentor seasoned technicians. He loves sharing his knowledge—especially thosetime-tested tricks of the trade that remain essential today. Mark’s commitment to teaching ensures that every employee is equipped with the skills and experience to successfully perform their job.

Sharpen Your Skills. Solve Problems Fast. Prevent Plumbing Headaches.

Whether you’re new to the trade or ready to refresh your skills, this hands-on, one-day training is designed for apartment maintenance professionals who want to confidently address common plumbing challenges in multifamily housing environments.

Led by Greg Swietkoski, Director of Service Training at MMHA’s Service Training Academy, this course emphasizes practical techniques, safety awareness, and preventative strategies to help technicians work efficiently and reduce costly plumbing callbacks.

🧠 What You’ll Learn

• Plumbing Basics & Safety – Explore essential tools, materials, and safety procedures every technician should know

• Leak Repair & Detection – Learn how to locate and fix leaks in sinks, toilets, and supply lines

• Drain Solutions – Master effective drain cleaning methods and how to prevent recurring clogs

• Toilet & Faucet Fixes – Diagnose and repair common problems quickly and correctly

• Water Heater Know-How – Learn inspection tips, flushing procedures, and common troubleshooting steps

• Shut-Offs & Emergency Response – Understand fixture and main shut-offs for fast action during plumbing emergencies

• Preventative Maintenance – Discover techniques that reduce wear and tear, extend system life, and prevent issues before they start

🔧 Why This Training Matters

• Increase your efficiency and confidence in daily maintenance

• Reduce emergency calls and unit downtime

• Refresh and reinforce best practices in a fast-paced, hands-on setting

• Stay competitive with in-demand plumbing skills tailored to multifamily housing