TeleSeminar - Improve Telephone Skills

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Thursday, March 21, 2019
1:00 PM - 2:00 PM (EDT)
* Registration open until 3/18/19 at 9:00 AM (EDT)

Event Details

In partnership with Total Peak Performance, MMHA will be providing access to powerful distance training programs focusing on management, leasing and resident retention issues to help you increase your learning curve every month. All classes are offered in a conference call based format.

You will receive call-in information and action plans 3 days prior to each session.

Have world-class training without leaving your office.  All TeleSeminars are instructed by Andrew Botieri of Total Peak Performance


Improve Telephone Skills Through Powerful Questioning And Active Listening

The telephone is the most powerful leasing tool you have. Yet statistics continue to show us telephone skills are one of the weakest areas in leasing sales. You only have a short period of time to build a relationship over the phone, in some cases less than 120 seconds. Learn how to turn the phone into a key asset by asking powerful relationship building and pre-qualifying questions over the phone to your prospects before they visit your community. We’ll also share tips on how to create urgency to get your future residents to show up and lease an apartment. If you can’t master the telephone, you reduce your ability to close leases.                  



**TeleSeminars are NOT included in Class Pass

Thank you to our education sponsor!

For More Information:

Kathy Lowe
Kathy Lowe
Director of Education and Membership Services Maryland Multi-Housing Association (410)413-1389