LEADERSHIP SERIES: Think Like A Manager: You've Been Promoted - What's Next?

IN PERSON


Tuesday, September 22, 2026
9:30 AM - 12:30 PM (EDT)
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16 Seats Remaining
16 Seats Remaining

You’ve been promoted, what’s next? We are often promoted into roles due to a stellar skill set, yet the hardest part of being a manager and/or leader is understanding that you are now accountable for the success of those around you.   In essence, becoming a manager entails giving your “power” away and working through a team. 

This class will encourage a shift in mindset.  A focus on accountability and embodiment of “big picture” thought processes.  We will cover the following in class:

  • Identify feelings associated with obtaining a new role.
  • Recognize that becoming a manager correlates with a release of power, not a gain.
  • Examine practices to make the transition to a new role less uncomfortable. 
  • Employ strategies to embrace “big picture” thinking. 
  • Review basic leadership practices to assist with a transition into any managerial role. 

Target audience: new managers, anyone new to a role 

 

THANK YOU TO OUR EDUCATION SPONSOR!

All of MMHA's Educational offerings are eligible for 1 CEC per class hour towards NAA Certifications.

Register Now
16 Seats Remaining
16 Seats Remaining

INSTRUCTED BY: 

Caj Jennifer
Senior Learning and Development Specialist

With over 16 years of dynamic experience across all areas of property management, Caj Jennifer has developed a deep understanding of the industry and a passion for elevating standards in Leasing, Sales, and Marketing, particularly within Class A lease-ups and the build-to-rent space. Throughout his career, Caj has held numerous roles, including Leasing Professional, Assistant Leasing Manager, Leasing Manager, Assistant Property Manager, Property Manager, Senior Property Manager, and Regional Property Manager. This diverse background provides him with a well-rounded, ground-up perspective of the industry.

Caj’s diverse experience across multiple roles within property management has been the key to his ability to deliver outstanding results in highly competitive markets. Having worked his way through the industry, from Leasing Professional to Regional Property Manager, he understands the intricacies of every position and how they contribute to the success of a community. This hands-on experience allows Caj to not only relate to the challenges faced by each role but also to develop tailored strategies that maximize team efficiency.

Known for his empathetic leadership and dedication to team development, Caj has successfully managed large, multi-unit communities, led significant service projects, and implemented operational improvements that enhance resident satisfaction. Today, Caj dedicates his expertise to shaping the next generation of property management professionals through innovative training and development initiatives.

For More Information:

Christina Marcelo, CALP

Christina Marcelo, CALP

Education and Digital Marketing Manager, Maryland Multi-Housing Association