Brain Power: Impact Sales!

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Thursday, March 30th, 2017
9:00 AM - 1:00 PM
Martin's Valley Mansion
594 Cranbrook Road
Cockeysville, MD 21030-3702
2017-03-30 09:00:00 2017-03-30 13:00:00 America/New_York Brain Power: Impact Sales! Martin's Valley Mansion 594 Cranbrook Road Cockeysville, MD 21030-3702 Kathy Lowe KLowe@mmhaonline.org

Event Details

Instructed by: Heather Blume, Heather is the Imagination In Charge of Behind the
Leasing Desk Training & Consulting Services out of Seattle, WA.

In any given sales situation, countless chances emerge to make not only an impression for your product, but also for yourself. This class helps sales associates understand the need for a faster response time, better first impressions (in person, on thephone, AND online), as well as how much it really costs us to take our time getting back to a prospective resident. This class is stacked with statistics and psychology.

Heather will share a wealth of knowledge that includes:

  • Why response time matters more than most people think
  • The psychology of time perception and the “Pleasure Principle
  •  “The Jenny Effect” - How positive interruption forms bonds
  •  The real numbers on response time and closing ratios
  •  Speech strategies for optimal communication
  •  Roadmaps for creating sales rapport
  •  Non-Verbal Communication tips and tricks
  •  Decoding body language, and
  •  the ONE THING you can do that will help you close more sales
    and have happier customers!

From first contact to the lease signing, let Heather show you how
to maximize your sales opportunities!

 Brunch will be served!

Thank you to our Education Sponsor! 

For More Information:

Kathy Lowe
Kathy Lowe
Director of Education and Membership Services The Maryland Multi-Housing Association